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Every email, text (SMS) and WhatsApp message Nexcified sends you is recorded, so you can always check what was sent and when.
See them all
Open Messages › Sent to you in Nexcified Client. You'll find invoices, receipts, payment reminders, project and request updates, website and security alerts, and sign-in emails, newest first, with whether each one was delivered.
- Account Owners see everything sent to the company.
- Everyone else sees what was sent to them.
What we send, and how
| What | How |
|---|---|
| Invoices, receipts and reminders | Email, and a text with a payment link when one is due |
| Project, request and support updates | |
| Replies in live chat while you're away | Text, and email if you've replied to us by email |
| Website down or security alerts | |
| Sign-in codes and new-device alerts | Email (we never store your sign-in code) |
Choose which updates you and your colleagues get in Account settings › Notifications and Team & contacts. Security emails about your own sign-in are always sent.
We only send texts for things you need to act on, never adverts.
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