Chat with a real person from our team, on our website or in Nexcified Client. Your conversation stays open until we've resolved your question, so you can come back to it any time.
Start a chat
- On our website: select Chat with us at the bottom right of nexcified.co. Enter your name, email and phone, and your question.
- In Nexcified Client: open Messages › Chat with us. We already know who you are.
Come back any time
The chat stays on your device until our team marks it resolved. Close the page, come back tomorrow, and carry on where you left off. To ask something unrelated, select New chat.
When we reply and you're away
- We text you with the first words of our reply and a link straight back to the conversation, on any device.
- We also email our first reply. Reply to that email and your answer goes straight into the chat. From then on our replies come by email too, if that's easier for you.
When it's resolved
You'll see "This conversation has been resolved". Select Start a new chat whenever you need us again.
Tip: Never share passwords in chat. If we need access, we'll ask through a secure support request.
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Still need help?
Open a support request or chat with the team. We’re happy to help.